Refund and Returns Policy

Kanl Return and Refund Policy

Thank you for choosing Kanl! We want to ensure you’re happy with your purchase. Please review our policy for returns and refunds below.

You have the right to cancel your order within 30 days of receiving the goods (or when a third-party takes possession) without reason.

We will issue a full refund within 14 days of receiving your returned goods, using your original payment method.

We reserve the right to refuse returns that don’t meet these conditions.

You are responsible for the cost and risk of returning goods to:

19 Jalan Iconic Point, 14100 Simpang Ampat, Pulau Pinang, Malaysia.

We recommend using an insured and trackable service. Refunds cannot be issued without proof of receipt.

For defective or damaged products, please contact us to arrange an exchange for the same item.

Gifts shipped directly to you will be refunded as a gift credit. Gifts purchased by someone else will be refunded to the original purchaser.

If you have any questions about our return and refund policy, please contact us:

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